Tuesday, March 9, 2010

A Business that Crosses the Line. . . Into Friendship

Have you ever walked into a party and found yourself ducking because you saw someone across the room you really didn't want to run into? I've never taken for granted that I don't have to duck and run when I bump into our clients in this small, quaint town. Rather, if you were observing a "run in", you would most likely hear a loud and warm hello and watch a warm embrace. . . that's how it is among family.

Taking a client for granted isn't considered in the mind of the Structures Team. Rather each member brings the mindset that we want to built the CustomHome as if it was our own. We work incredibly hard to provide an enjoyable and organized building process and an impeccable end product - quite simply. . . we won't stand for anything less. But that's not it, once we turn over the keys, we don't "disown" the new addition to our ever growing family, we remain a part of their lives.

Just last week, we were all really encouraged by the kind words we received in an email from Dave and Joan Brown of Daniel Island Park.

"I'm emailing my compliments on the manner in which your associates handled our one year punch list. All was handled in a timely and considerate manner. All subs performed their work in most competently. Particular kudos go to Marty for his day to day follow ups, advance notices and courtesies. And of course we have always appreciated the ongoing help and courtesies of both RP Newton and David Hargis throughout our entire relationship.

We are and continue to be your best walking advertisement."

Thursday, March 4, 2010

Terry Haas Tours Us Through Some Diverse Daniel Island Homes

Join Structures client and HGTV's Designed To Sell, Terry Haas as she tours us through some diverse places to call home on Daniel Island! For those considering life on The Island, it really does offer an array of places to call home!

Whether you're looking for a lot or resale, feel free to contact the outstanding team of agents ready to show you around this Island Town!

Don't Take our Word for It

We'd like to thank our current custom building clients for the following survey feedback provided through GuildQuality in reference to their building experience.

"I live in a different state and they keep me informed with photos, phone calls, information. This is the first house we have built and they have made it pleasant and I have alot of confidence and believe everything they say they are going to do. " -- Herb and Dolores Kemp, Daniel Island Park

"Very professional and knowledgeable in all phases of the building process. Their team works well together. Always explains things in lay terms. Will offer alternative solutions during the building process if they notice a better way for something to be done. Very upfront & address's any issues that arise and takes responsibility. We would highly recomend them and do!" -- Rick and Linda Pylant, Daniel Island Park

"If people are looking for a custom builder that will give them a very personal approach and listen to their needs then this is the right company." -- James Eastman, Downtown Charleston